Privacy Policy

Last Updated: 5 March 2026

Meracle Pte. Ltd. (“Meracle”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 administered by the Personal Data Protection Commission.

This Privacy Policy explains how Meracle collects, uses, discloses, and protects personal data when individuals visit or interact with meraclehealth.com (“Website”).

1. INFORMATION WE COLLECT

1.1. Information You Provide

We may collect personal data when you voluntarily submit information through the Website, including:

• name
• email address
• phone number
• company or organisation
• job title
• messages submitted through contact forms
• information provided when requesting product information or support

1.2. Automatically Collect Information

When you visit the Website, certain information may be collected automatically, including:

• IP address
• browser type
• operating system
• referring pages or links
• pages visited and time spent on the Website

This information helps us understand how the Website is used and improve our services.

1.3. Cookies and Analytics

The Website may use cookies or similar technologies to:

• enable Website functionality
• analyse website usage
• improve user experience

Users may configure their browser settings to disable cookies; however, some Website features may not function properly.

2. HOW WE USE PERSONAL DATA

Meracle may use personal data collected through the Website for purposes including:

• responding to enquiries or requests
• providing information about products or services
• communicating with healthcare professionals, partners, or organisations
• improving Website functionality and performance
• managing marketing communications (where consent is provided)
• complying with legal or regulatory obligations

3. DISCLOSURE OF PERSONAL DATA

Meracle may disclose personal data to:

A) SERVICE PROVIDERS 

Third-party vendors that provide services such as:

• website hosting 
• analytics
• IT support

These vendors are required to process personal data only for authorised purposes.

B) LEGAL OR REGULATORY AUTHORITIES

Where disclosure is required by law or regulatory obligations.

C) DATA SECURITY

Meracle takes reasonable steps to safeguard personal data against unauthorised access, disclosure, or misuse.

Security measures may include:

• secure server infrastructure
• restricted access to personal data
• administrative safeguards

However, no internet transmission system can guarantee complete security.

4. Retention of Personal Data

Personal data collected through the Website will be retained only as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.

5. Access and Correction

Under applicable data protection laws, individuals may request:

• access to personal data held by Meracle
• correction of inaccurate personal data

Requests may be submitted through the contact information below.

6. THIRD-PARTY LINKS

The Website may contain links to external websites. Meracle is not responsible for the privacy practices or content of third-party websites.

7. CHANGES TO THIS POLICY

Meracle may update this Privacy Policy from time to time. The updated version will be published on this Website with a revised “Last Updated” date.

8. CONTACT US 

If you have questions regarding this Privacy Policy or your personal data, please contact:

Meracle Pte. Ltd.
info@meraclehealth.com